Cycle Retreats Limited (Cycle Retreats) accepts bookings, subject to the following conditions:
To secure a booking a booking form on behalf of the party accepting the terms of these booking conditions is to be completed together with a non-refundable deposit of £100 to secure the booking. If making a booking within 60 days of your arrival date the total cost of the holiday must be paid in full.
The balance of the booking must be paid 60 days before your arrival date. Cycle Retreats will forward an invoice with all payment details at the time of booking. If the balance is not paid by the due date, then we reserve the right to cancel your holiday and apply any necessary cancellation and administration charges.
Cycle Retreats reserves the right to amend or cancel any arrangements as they see necessary should the situation arise. In all cases, we will inform you at the earliest opportunity of any changes that have been made.
By taking part in any holiday organised by Cycle Retreats it is at your own risk and neither Cycle Retreats nor any employee of Cycle Retreats are responsible or liable for any injury, loss or death.
Cycle Retreats will not be liable for any death, illness, injury, damage, loss, accident or delay which may be caused by any defect in a vehicle, hire bike or through the acts and/or omissions of any company or person, in carrying out the arrangements of the holiday.
If a hire bike is damaged or stolen whilst in your care, you will be liable for the cost of repair or replacement of the bike. This cost will be determined by the hire company and Cycle Retreats will pass this cost directly to you for settlement. Settlement of the costs to the hire company must be made before departure.
If you want to cancel your holiday, it must be confirmed in writing immediately and will be subject to the cancellation charges listed below: –
If the cancellation is received more than 60 days prior to arrival – a cancellation fee of 25% of the total holiday cost, unless rescheduled for an alternative holiday date is due.
If the cancellation is received 60 – 40 days prior to arrival – 50% of the total holiday cost, unless rescheduled for an alternative holiday date is due.
If the cancellation is received less than 40 days prior to arrival – 100% of the total holiday cost, unless rescheduled for an alternative holiday date is due.
It is the sole responsibility of each cyclist to ensure they have a travel insurance policy in place before they depart, and that it covers road cycling as an activity. A copy of your insurance will be requested upon arrival.
Photographs, likenesses or images of participants secured or taken on any of our holidays may be used by Cycle Retreats without remuneration in all media for bona fide promotional or marketing purposes.
Cycle Retreats is not liable or responsible for any loss/theft or damage to property, equipment or belongings at any time. However, during your stay, we will make every effort to keep you and your property safe.
Cycle Retreats will not be held responsible for amendments or cancellations made to holidays due to war, threat of war, riots, civil strife, industrial disputes, terrorist activity, natural or nuclear disasters, fire, technical problems to transport, closure of ports or airports, airline strikes, adverse weather conditions or any other circumstances.